70-665 Study Guide


This will be a living post as I seek out information covering the topics of the Lync Administrator exam, 70-665.



Skills Being Measured This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam.



Designing a Topology for Lync Server 2010 (25 percent)

Designing a Conferencing and Enterprise Voice Infrastructure (25 percent)

  • Design a dial plan.
  • Design for voice routing.
    • This objective may include but is not limited to: 
      • PSTN breakout points; 
      • PBX phones; 
      • trunk routing; media gateway; 
      • least cost/alternate routing
  • Define voice policies.
    • This objective may include but is not limited to: 
  • Define conference policies.
    • This objective may include but is not limited to: 
      • controlling usage; 
      • system capacity considerations
  • Design for Response Group Services (RGS).
    • This objective may include but is not limited to: 
      • workflow; contact objects; 
      • agents and queues; 
      • groups
  • Design for emergency services implementation.
    • This objective may include but is not limited to: 
      • Enhanced 911 (E911); 
      • SIP trunk emergency service providers; 
      • location policies; 
      • Location Information Service (LIS) wiremap; 
      • analyze network mapping
  • Plan for devices.
    • This objective may include but is not limited to: 
      • considerations for different endpoint types, including analog devices, common area phones, and standalone devices; 
      • DNS and DHCP requirements
Planning for External Dependencies and Migration (24 percent)

    • This objective may include but is not limited to: 
    • This objective may include but is not limited to: 
      • public and private certificates; 
      • Subject Alternate Names (SANs)
  • Plan for Exchange Unified Messaging (UM).
    • This objective may include but is not limited to: 
      • specify requirements to integrate Exchange UM with Lync Server 2010; 
      • Exchange UM dependencies; 
      • design Exchange UM dial plans
  • Plan for migration.
    • This objective may include but is not limited to: 
      • configuration requirements; 
      • side-by-side migration; 
      • Edge migration; 
      • meeting considerations; 
      • client limitation considerations
Planning for High Availability and Business Continuity (26 percent)

  • Plan for high availability.
    • This objective may include but is not limited to: 
      • choosing Survivable Branch Appliance (SBA) vs. Standard vs. Enterprise in high availability; 
      • number of servers and pools required; 
      • server redundancy
  • Plan for load balancing.
    • This objective may include but is not limited to: 
      • DNS; 
      • Hardware Load Balancing (HLB)
  • Plan for disaster recovery.
    • This objective may include but is not limited to: 
  • Plan for system monitoring.
    • This objective may include but is not limited to: 
      • synthetic transactions; 
      • identifying components to monitor; 
      • monitoring technologies such as Microsoft System Center Operations Manager
  • Plan for site resiliency.
    • This objective may include but is not limited to: 
      • SBA; 
      • backup registrar
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