Unofficial Study Guide for Exam 70-665: PRO: Microsoft Lync Server 2010, Administrator


This will be a living post as I seek out information covering the topics of the Lync Administrator exam, 70-665.


Latest update: 
  • Phone Usage Records
  • Bandwidth requirements
  • E911
  • Private Lines
  • CAC
  • Media Bypass
  • Plan for DR - Bare Metal Restore
  • Monitoring objective
  • Designing Sites and Pools

Skills Being Measured This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam.



Designing a Topology for Lync Server 2010 (25 percent)

Designing a Conferencing and Enterprise Voice Infrastructure (25 percent)

  • Design a dial plan.
  • Design for voice routing.
    • This objective may include but is not limited to: 
      • PSTN breakout points; 
      • PBX phones; 
      • trunk routing; media gateway; 
      • least cost/alternate routing
  • Define voice policies.
    • This objective may include but is not limited to: 
  • Define conference policies.
    • This objective may include but is not limited to: 
      • controlling usage; 
      • system capacity considerations
  • Design for Response Group Services (RGS).
    • This objective may include but is not limited to: 
      • workflow; contact objects; 
      • agents and queues; 
      • groups
  • Design for emergency services implementation.
    • This objective may include but is not limited to: 
      • Enhanced 911 (E911)
      • SIP trunk emergency service providers; 
      • location policies; 
      • Location Information Service (LIS) wiremap; 
      • analyze network mapping
  • Plan for devices.
    • This objective may include but is not limited to: 
      • considerations for different endpoint types, including analog devices, common area phones, and standalone devices; 
      • DNS and DHCP requirements
Planning for External Dependencies and Migration (24 percent)

    • This objective may include but is not limited to: 
    • This objective may include but is not limited to: 
      • public and private certificates; 
      • Subject Alternate Names (SANs)
  • Plan for Exchange Unified Messaging (UM).
    • This objective may include but is not limited to: 
      • specify requirements to integrate Exchange UM with Lync Server 2010; 
      • Exchange UM dependencies; 
      • design Exchange UM dial plans
  • Plan for migration.
    • This objective may include but is not limited to: 
      • configuration requirements; 
      • side-by-side migration; 
      • Edge migration; 
      • meeting considerations; 
      • client limitation considerations
Planning for High Availability and Business Continuity (26 percent)

  • Plan for high availability.
    • This objective may include but is not limited to: 
      • choosing Survivable Branch Appliance (SBA) vs. Standard vs. Enterprise in high availability; 
      • number of servers and pools required; 
      • server redundancy
  • Plan for load balancing.
    • This objective may include but is not limited to: 
      • DNS; 
      • Hardware Load Balancing (HLB)
  • Plan for disaster recovery.
    • This objective may include but is not limited to: 
  • Plan for system monitoring.
    • This objective may include but is not limited to: 
      • synthetic transactions
      • identifying components to monitor; 
      • monitoring technologies such as Microsoft System Center Operations Manager
  • Plan for site resiliency.
    • This objective may include but is not limited to: 
      • SBA; 
      • backup registrar

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